Walk-through prototype of the scenario planning feature of the product.
This feature allowed users to create hypothetical situations in order to have fodder for vendor negotations.
With complex data comes complex challenges. Aside from the technical hurdles of cleaning and processing data sets, we had to give users visibility into where data was coming from and how it presented itself. This challenge served up the need for a robust notification section, allowing travel managers to see when data was updated and from what source. With all of the modeling tools available in the Travel Manager Solution, data set changes would alter a what-if scenario analysis. By notifying managers about data changes, this would allow for better estimates for better negotiations on supplier benefits from airlines, hotel chains and more.
An overarching challenge of this project was aligning UX goals with technical limitations. Due to the robustness of the data set, it was very difficult to asynchronously load data sets while users engaged in the experience. This called for a tight alignment with the development team to ensure that the interaction design provided ample feedback letting users know when data was processing and when it was ultimately available.
A view of the city-pair analysis experience in the product.
IBM Travel Manager became the first of its kind travel manager solution for procurement professionals. The experience was launched in 2017 and continues to be developed today with added customizations and custom analyses. The experience allows travel managers to not only visualize and view data of travel spend, but also enables them with the ability to model and predict deals that employees can take advantage of. From a procurement standpoint, the experience allows managers to monitor compliance, making sure that the company efficiently makes use of its travel budgets. Travel Manager also has robust collaboration features, allowing users to share data visualizations, export data sets and generate PDFs of custom analyses from detailed filter sets.