Creating user experiences driven by machine learning

Case studies

• 

  CBM.next

  Product Design

  This internal IBM product helped experienced strategy and transformation consultants model and visualize their clients’ organizational structures in effort to help them restructure and optimize their enterprises.

• 

  IBM Travel Manager

  Product Design

  Big enterprises spend enormous sums of money on business travel, and global procurement officers still track expenditure manually. This product was conceived to not only help procurement teams visualize spend data, but also to identify savings opportunities and negotiate discounts with vendors.

• 

  IBM Traveler Central

  Prototype

  IBM employees travel a lot for business. How can we help help them aggregate their travel itineraries, explore new destinations and connect them with other colleagues while they’re in new destinations? This prototype served to be a nuanced, data-driven travel companion during business trips.

Experiments

• 

  Wayfinding

  Art Research

  Can computers learn to be intuitive? An aesthetic experiment in the direct translation of computational intuition to the physical space.

• 

  (+/-) Pendulum

  Art Research

  What does location mean in the information age? Using the mechanics of the Foucault Pendulum, this installation explores the physical and digital concepts of location.

Publications

• Applying User-Centered Design to Business Modeling: CBM.next as a Case Study

  IEEE 20th Conference on Business Informatics (CBI) 2018

• Using Energy Storage to Modify the Shape of Internally Generated Demand to Fit a Prescribed Shape for Externally Presented Demand

  IEEE International Conference on Services Computing (SCC) 2018

• Early Future Technology: Using Artificial Intelligence to Manage Design-driven Intellectual Property

  IEEE PICMET 2017

• Wayfinding (Extended Abstract)

  ACM CHI 2017

• (+/-) Pendulum: Location in the Information Age

  ISEA 2014

• Participatory Data-Driven Art Objects: Vessels for Kinetic Information

  xCoAx 2014

• Anatomical Analogies: the Evolution of Harmony and Noise in Relation to the Self and Society

  MFA Thesis - California Institute of the Arts

• A History of Sequencers: Interfaces for Organizing Pattern-based Music

  SMC/SMAC 2013

Patents

• Context aware user interface

  US10452410

• Providing force input to an application

  US10318144B2

• Stabilizing consumer energy demand

  US20180323643A1

• Managing consumer energy demand

  US20200006943A1

• Analyzing temporal classes in user feedback

  US20200372516A1

• Automated Assignment of Tasks Based on User Profile Data for Improved Efficiency

  US20200364646A1

• Minimizing Risk Using Machine Learning Techniques

  US20200372397A1

• Optimized transportation selection

  US20200372590A1

• Cognitive visual and ontological mapping of tabular data based on a distribution of a measure of interest

  US20200192928A1

• Suggesting a destination folder for a file to be saved

  US20200174967A1

• Cognitive role-based policy assignment and user interface modification for mobile electronic devices

  US20200007411A1

Presentations

• Cognitive Creative Practices

  The Tech Museum

Press

• Why Today’s Designers are Different

  Inc. Magazine

• This IBM researcher integrates science, math and art in his work

  Silicon Valley Business Journal

• 10 ways that IT pros and developers can keep their tech skills up to date

  TechRepublic